We love getting feedback from our customers! Even when something didn’t go quite right (as it occasionally does) we want to hear about it so we can improve in future. This page shows all of the reviews we’ve collected over the years:

Based on 252 reviews
Vanguard tankard, 19oz
Joseph K. (Brookfield, US)
Good Quality

I’m very pleased with the mug I bought. Very good weight, perfectly engraved, and delivered promptly.

Vanguard tankard, 19oz
eric i. (Port Angeles, US)
Tough decision!

My tankard was ordered and arrived in the promised window even though there was some confusion with the. design. Confusion was on my part. Garth did an awesome job and was very patient. Again, Tankard arrived within the time promised. I would recommend to anybody planning a special occasion - Conferences, Bachelor Parties - a quality rememberance to be proud of that will last and has a true utilitarian purpose. I will be ordering more.

Glass bottom tankard, 19oz
Andrew P. (Tucson, US)
Quality Tankards

The logos I had engraved on the last 5 tankards I ordered were not as good as the first one I ordered.
But this was the fault of the logo design and not the engraving.

Old London, 19oz
Anonymous (Hackney, GB)

I love beer

Stout tankard, 19oz
Deborah T. (Bend, US)
Beautiful Tankard

I purchased this tankard to commemorate my military service and it is absolutely beautiful! Thank you so much.

Worcester tankard, 19oz
Colton Y. (Deltona, US)
Great mug! Designs came out perfectly.

I ordered a mug with a butterfly on one side and a rat on the other and the designs came out great. Being able to see on a 3D model view beforehand was extra helpful! Solid cup!

Norfolk tankard, 19oz
Jess H. (Arlington, US)
Excellent Product

Came out fantastic! Great Service!

Vanguard tankard, 19oz
Jimmy H. (Cheltenham, US)

Excellent Job as usual

Classic tankard, 19oz
Chris F. (Santa Rosa, US)
Love the Tankard!

Hi Gareth,
We are quite impressed with the 19 oz Classic Tankard. It was delivered on time, and is beautifully inscribed, including the image and the lettering. It is stately and also looks very solid. The only remaining unknown is whether it will properly hold beer (probably some sort of Belgian ale) when put to the test -- I’m guessing it probably will!

Good job, and thank you.

Pilsner tankard, 19oz
Mike S. (Highland Falls, US)
Amazing quality and fast shipping!

Great quality, craftsmanship and shipped fast!

Pilsner tankard, 19oz
Ed (Wappingers Falls, US)
Great Tankard!

I personalized the Pilsner tankard with both an image and passage; the engraving looks great! The tankard itself also looks and feels amazing. It took less than two weeks to receive which was a pleasant surprise especially since it was personalized. I highly recommend.

Georgian tankard, 19oz
Christine S. (Frome, GB)
A satisfied grandson

I ordered, from the UK, a Georgian Tankard for my Grandson who lives in Texas. The whole procedure was very easy and my Grandson loved his birthday present which has his initials engraved on it. It was delivered when it was scheduled to be. Thank you so much.

Norfolk tankard, 19oz
Mitchell K. (Claremont, US)
Cup of Kings

Truly a masterfully crafted tankard. Everything about this mug screams quality on first impressions and I have no doubt it will be a family heirloom. Feels welcoming in the hand, like it's begging to be drank from. This is my first purchase from The Crafted Cup Co. and I know it won't be the last!

Vanguard tankard, 19oz
S.R. (Huntsville, US)
Heavy sturdy mug

Very nice, simple design. Feels very hefty in the hand

Satin tankard, 19oz
Sarah C. (Milford, US)

The customer service from Gareth has always been top notch. I have been ordering custom engraved mugs from him for years now and the transactions are always seamless, kind and professional.

Old London, 19oz
Josie B. (Clinton, US)

I ordered engraved tankards for our wedding not realizing they were going to be shipped from England to the US and I was worried they wouldn't get here on time. I emailed Gareth and he responded quickly and assured me my tankards would be on time. We received the cups in just a few days and they are beautiful!! Very excited to give them to our party in a few days! Will share pictures and we get them back! Thank you Gareth for everything!!

Baltimore Police Tankard
Bobby B. (Baltimore, US)
London tankard

Gareth at the Crafted Cup has a superb quality product and is very willing to take your ideas and make them come to life. The Crafted Cup Company is the only company I will deal with from now on. I can't say enough about their customer service and attention to detail. Great job guys. Keep up the great work.

Classic tankard, 19oz
Marlene J. (Milton Keynes, GB)
2nd purchase from this company! Very pleased!

Love the tankard! This is the 2nd purchase from this company. I highly recommended!

Thank you!

Great gift

Just as expected

Old London, 19oz
Alison W.
Amazing service and quality

We purchased these as gifts for our wedding party and they did not disappoint! We had to get expedited shipping and they arrived before we expected and were of a very high quality. Extra marks for adding the names to bottom of the boxes for us - this was super helpful!

A fabulous birthday gift!

I bought a tankard for a buddy's birthday gift. He LOVED it! The quality and craftsmanship of the product, the precise and beautiful custom engraving, and the speedy, secure delivery were all outstanding! I am very pleased, and I will enthusiastically recommend you to all my friends!


Just what I was looking for and the quality is great. You have a wonderful selection.


Great quality with wonderful engraving. Thanks for providing something made like it used to be!

The Cup I've been looking for.

Nice simple design. Feels sturdy. Easy to clean. 20oz capacity means less refills needed.

Great product

This was a retirement gift for a colleague ! It arrived quickly and was perfect !

Free USA & Canada shipping

on all pewter cups

Simple returns & 100% refund

within 14 days of delivery

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa

The Crafted Cup Company