We love getting feedback from our customers! Even when something didn’t go quite right (as it occasionally does) we want to hear about it so we can improve in future. This page shows all of the reviews we’ve collected over the years:
I love the Crafted Cup pewter tankards! We use them to drink from and they are such a fun and different way to enjoy a beer. I love feeling like I'm in a British pub whenever we use them. The Celtic Knot has a beautiful design and the weight is perfect - just enough heft to feel substantial. We also use and love the Vanguard style - it is a little heavier and very beautiful.
Thank you Jodi! I am so pleased that you like them!
Beautifully crafted. Visually impressive. Perfect size and dimensions. The pewter becomes as cold as the beer and keeps the beer colder longer. Makes drinking beer that much more pleasurable! Well done! Oh, and the customer service was top notch.
The Norfolk tankard is a beautiful piece of pewter. It feels good in the hand with just the right amount of weight. Add a monogram and it is truly a work of art. We and the recipient are very pleased.
I purchased a tankard as a gift for my son’s graduation from university. The tankard itself was a quality piece and the shop owner was most helpful in working with me to fulfill the engraving idea I had in mind. Overall it was an excellent experience and a great value. Highly recommended!
I am pleasantly surprised at how light the tankard is. I was expecting something heavier and clunkier. It's nothing of the sort! The engraving is clear and well done. (Not just a panel glued to the outside!) Thank you.
The engraved tankard that I purchased for my wife was absolutely beautiful, however it arrived with some minor damage. Gareth responded immediately and stood behind the product with a level of service rarely seen. I can't say enough about the company, truly exceptional.
Very high quality tankard and engraving, including a complex logo
The Vanguard is a beautiful tankard, superior quality and durability. Gareth is great to work with. Custom branding and personalization. Super fast turnaround! Highly recommend this tankard and The Crafted Cup Company!
I would like to say how wonderful this process was from start to finish. I needed 10 of these tankards for a group of club officers within a fraternal organization. I emailed the company and began conversing with Gareth. We went back and forth, and he helped me perfect the custom engraving design and bring my idea to life. Once the tankards went into production, it was a very fast turn around time from production to delivery. The team took the time to label each individual box so I knew what box goes to what officer. The Crafted Cup even kept our organization's custom engraving on file so that in the future we can quickly order more for new members. The level of customer service you will receive from the Crafted Cup is unmatched. I enthusiastically recommend this company for your tankard and other cup needs. The craftsmanship of the tankards is wonderful, these tankards are sure to be the spotlight at any tavern they may appear in!
I placed a last minute order on a Thursday & the two tankards were delivered the following Tuesday in Toronto … just in time for my nephew’s university graduation. The quality & engraving were excellent! Many thanks, Funcle Bruce
On the 13th, I sent an email to Mr. Rowlands stating how excited I was when the gift I ordered was received. I also stated I would surely recommend your firm to my friends. Also said the person we purchased the gift for will be more than pleased.
It is tradition in our family to give our children (now adults) a pewter tankard or mug when they reach legal drinking age. I wish my parents had found The Crafted Cup Company when I had turned 21. This is well-crafted and looks terrific. Something my children hopefully will keep and use for all of their years.
Thanks so much, this is better than I could have expected and the packaging is wonderful. Great job!
It was a gift for my father, a Bootle Boy, who loves a beers as cold as possible. He loves it and so do I.
I’m very pleased with the mug I bought. Very good weight, perfectly engraved, and delivered promptly.
My tankard was ordered and arrived in the promised window even though there was some confusion with the. design. Confusion was on my part. Garth did an awesome job and was very patient. Again, Tankard arrived within the time promised. I would recommend to anybody planning a special occasion - Conferences, Bachelor Parties - a quality rememberance to be proud of that will last and has a true utilitarian purpose. I will be ordering more.
The logos I had engraved on the last 5 tankards I ordered were not as good as the first one I ordered.
But this was the fault of the logo design and not the engraving.
I purchased this tankard to commemorate my military service and it is absolutely beautiful! Thank you so much.
I ordered a mug with a butterfly on one side and a rat on the other and the designs came out great. Being able to see on a 3D model view beforehand was extra helpful! Solid cup!
